The Expert Speak

Process excellence-based technology solutions: a game changer for the non-profit education sector

The size of the skilled workforce in India is only 2% of the total population. This proportion is extremely low when compared to that of countries such as China (47%), Japan (80%), and South Korea (96%). India will add 130 million people to the 20–49 age group over the next 15 years, while the population in that age group in developed countries will shrink by about 100 million.

To reap the benefits of the ‘demographic dividend’ – which refers to growth in an economy that results from the change in the age structure of a country’s population – India must capitalize on its advantage of a young workforce by developing a skilled manpower base. Indeed, estimates are that by around 2025, 25% of the world’s total workforce will be in India. So, India must create human capital by providing its young people with education, skilling, and employment opportunities. Both commercial and non-profit organizations in India are stepping up their efforts to make this a reality. And both sectors are realizing not only that there’s a need for different types of education and skilling for employment, but also that process excellence, when embedded with technology, plays a decisive role in optimizing the value realized by education and skills development.

Following are case studies about how teams of Genpact Social Impact Fellows created process excellence-based technology solutions for numerous education-focused nonprofit organizations in India. The Genpact Social Impact Fellowship (GSIF) program is professional services firm Genpact’s flagship social transformation program in India. 

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toolbox INDIA Foundation works as a catalyst to provide strategic assistance to non-profit, growth- stage organizations through its portfolio of highly skilled, corporate volunteers.